Sense-Making the Information Confluence:

The Whys and Hows of
College and University User
Satisficing of Information Needs

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Papers & Presentations
(supported in whole or part with project resources)

Project Papers & Presentations:  Implemented by the OSU Team

Project Papers & Presentations:  Implemented by the OCLC Team

 

 

 

Project Papers & Presentations:  Implemented by the OSU Team

Publications
Dervin, B. & Reinhard C. (in press). How emotional dimensions of situated information seeking relate to user evaluations of help from sources:  An exemplar study informed by Sense-Making Methodology.  In D. Nahl & D. Bilal (Eds.), Emotional design:  The emergent affective paradigm in information behavior research and theory. Medford, N.J.:  Information Today, Inc.
Abstract available at: http://imlsproject.comm.ohio-state.edu/imls_papers/osu_emotions.pdf
A state-of-the-art-review of literature on the relationships between "emotions" and information seeking was embedded in this chapter as Figure 2 and Footnote 5.  These are also reproduced at: http://imlsproject.comm.ohio-state.edu/imls_papers/osu_emotions.pdf

with permission dated September 13, 2006, from the American Society for Information Science & Technology and from Information Today.  

 

Dervin, B., Reinhard, C.D., & Kerr, Z.Y. (2006).  The burden of being special:  Adding clarity about communicating to researching and serving users, special and otherwise.  Advances in Librarianship, Vol. 30  (Danuta A. Nitecki & Eileen G. Abels, editors), pp. 241-277.
Outline, summary and conclusions available at:  http://imlsproject.comm.ohio-state.edu/imls_papers/osu_adv.pdf

REPRINTED with permission from Elsevier.
ADVANCES IN LIBRARIANSHIP Homepage is at:  http://www.sciencedirect.com/science/bookseries/00652830

 

Dervin, B. & Reinhard, C.D. (2006).  Researchers and practitioners talk about users and each other:  Making user and audience studies matter - paper 1.  Information Research, 12(1), paper 286.
Available at:  http://informationr.net/ir/12-1/paper286.html
Abstract available above and at:  http://imlsproject.comm.ohio-state.edu/imls_papers/osu_IR01.pdf 
Copy of the listing of major and sub-categories from the paper's thematic analysis available at: 
http://imlsproject.comm.ohio-state.edu/imls_papers/asist06_panel_infoR_01themes.html

Dervin, B., Reinhard, C.D., Shen, F.S. (2006).  Beyond communication -- research as communicating:  Making user and audience studies matter - paper 2.  Information Research, 12(2), paper 287. 
Available at:  http://informationr.net/ir/12-1/paper287.html
Abstract available above and at: http://imlsproject.comm.ohio-state.edu/imls_papers/osu_IR02.pdf
Link to PowerPoint focusing on sources used in this paper available at:
http://imlsproject.comm.ohio-state.edu/imls_papers/asist06_panel_infoR_02quotes.ppt

Presentations:
Dervin, B & Reinhard, C.D. (2007).  Predicting library, internet, and other source use:  A comparison of the predictive power of two user-defined categorizations of information seeking situations -- nature of situation versus situation "emotions" assessments.  Poster presented at the American Society for Information Science & Technology annual meeting, October18-25, 2007, Milwaukee, WISC.
Available at:  http://imlsproject.comm.ohio-state.edu/imls_papers/asist07poster_list.html
Linked to:  300 word abstract, 4 page overview, 31 page full position paper, poster jpeg, background literature review

Dervin, B. (2007).  Treat users well.  Treat them as if they are human.  Perhaps they are.  Presentation at the annual meeting of the Central Ohio Chapter, American Society for Information Science and Technology, June 20, Columbus, OHIO. 
Available at: http://communication.sbs.ohio-state.edu/sense-making/co_asist07.html
Linked to:  e-audio wma file of presentation, Power Point, and bibliography of references and further readings. 

Dervin, B., Case, D., Dillon, A., Fisher, K., Normore, L., Tenopir, C, with numerous co-authors (2006). Being user oriented: Convergences, divergences, and the potentials for systematic dialogue between disciplines and between researchers, designers, and providers. Panel session at American Society for Information Science and Technology annual meeting, November 3-9, Austin, TX. 
Available at:  http://imlsproject.comm.ohio-state.edu/imls_papers/asist06_panel_list.html
Linked to:  original panel proposals, panel audio files, panel PowerPoints and other supporting material.

Dervin, B., Reinhard, C.D., Kerr, Z.Y., Connaway, L.S., Prabha, C., & Normore, L. et al. (2006). How libraries, internet browsers. and other sources help: A comparison of sense-making evaluations of sources used in recent college/university and personal life situations by faculty, graduate student, and undergraduate users. Poster presented at American Society for Information Science & Technology annual meeting, November 3-9, Austin, TX.
Available at:   http://imlsproject.comm.ohio-state.edu/imls_papers/asist06poster_list.html 
Linked at that URL to:  poster abstract, full background paper, PowerPoint extracted from full paper, copy of actual poster

Dervin, B., Reinhard, C. D., Shen, F. C., Adamson, S.K. & Karnolt, N. M. (2006). We get by with a little help from our friends: quotable quotes about research as communicating. Columbus, Ohio:  School of Communication, Ohio State University. PowerPoint presentation.
Available at:  http://imlsproject.comm.ohio-state.edu/imls_papers/asist06_panel_infoR_02quotes.ppt

 

Project Papers & Presentations:  Implemented by the OCLC Team

Publications
Connaway, L. S., & Prabha, C. (in press). Identifying serials user’s needs: Preliminary analysis of focus group and semi-structured interviews at colleges and universities. Serials Librarian.
Abstract available at: http://imlsproject.comm.ohio-state.edu/imls_papers/oclc_serials.pdf

Prabha, C., Connaway, L. S., Olszewski, L., & Jenkins, L. (in press). What is enough? Satisficing information needs. Journal of Documentation, special issue on human information behavior.
Abstract available at:  http://imlsproject.comm.ohio-state.edu/imls_papers/oclc_jd.pdf

 

Presentations
Connaway, L. S., Prabha, C., & Dervin, B. (2005, May 26). The whys and hows of students and faculty finding what they want: Insights from interviews in an IMLS-funded research study. Keynote address presented at the Iowa OCLC Users’ Group 22nd Annual Conference, Iowa City, IA. PowerPoint presentation.
Available at:  http://www.oclc.org/research/presentations/connaway/20050527-ioug-imls.ppt

 

Connaway, L. S. (2006, May 5). Mountains, valleys, and pathways: Serials users’ needs. Paper presented at the North American Serials Interest Group 21st Annual Conference, Denver, CO. PowerPoint presentation.
Available at:  http://www.oclc.org/research/presentations/connaway/nasig200605.ppt

 

Connaway, L. S., Prabha, C., & Dervin, B. (2005, February 28). Meeting the information needs of college and university users: Preliminary results of a two-year, multi-disciplinary user investigation. Paper presented at “Whose Mind Is It Anyway?  Identifying and Meeting Diverse User Needs in the Ongoing Battle for Mindshare,” National Federation of Abstracting and Information Services Annual Conference, Philadelphia , PA.  PowerPoint presentation.
Available at:  http://www.oclc.org/research/presentations/connaway/nfais2005.ppt

 

Connaway, L.S., Prabha, C., & Dervin B. (2005, January 16). An overview of the IMLS Project "Sense-making the information confluence: The whys and hows of college and university user satisficing of information needs". Presented at Library of Congress Forum, 2005 American Library Association Midwinter Conference, January 16, Boston, MA. PowerPoint presentation.
Available at:  http://www.oclc.org/research/presentations/connaway/alamw05_lcforum.ppt

 

Prabha, C.; Connaway, L.S.; Dervin, B. (2004, November 12). What Ohio librarians want to know about college and university faculty and student users. Presented to Academic Library Association of Ohio, 30th annual conference, November 12, Dayton, OH. PowerPoint presentation.
Available at:  http://www.oclc.org/research/presentations/prabha/alao2004.ppt

Updated:April 18, 2007